Privacy Policy

This policy explains what information we collect and how we use it.

Information we collect

Contact and shipping details you provide at checkout (name, email, address).
Order history and account information if you create an account.
Basic technical and analytics data to operate and improve the site.

Payment data

Card payments are processed by hand, not automatically. When you pay by card, we collect your card number, expiry date, security code, name, and billing ZIP at checkout so that a member of our team can key them into our bank's approved payment terminal.

Those details are encrypted the moment they reach us and are readable only during that single processing step. They are permanently deleted as soon as your payment is taken, and in every case no later than 24 hours after you place the order, whether or not it has been processed by then. We do not retain your security code after processing, and we never store your card for future orders — if you order again, you will be asked for it again.

Your card details are never sent by text message or email, and are never shared with advertising or analytics providers. This site does not charge your card itself; no payment is taken until it is keyed into the terminal.

How we use information

To process and ship your orders and provide support.
To maintain your account and order history.
To measure marketing performance and improve the site.

Sharing

We share information only with service providers necessary to fulfill orders (payment processing, shipping) and as required by law. We do not sell your personal information.

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